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Welcome to the itSMF USA Great Lakes LIG
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May 16, 2010 Event
Please join us for an exciting presentation from Jeb McIntire
"You Can't Get There From Here Unless you Know Where Here Is"
Using TIPA to Drive CSI.
Please be sure to register to reserver your seat: Click Here
Wondering how your organization’s process compare with others in the same industry? Tudor’s ITSM Process Assessment (TIPA) is a vendor-neutral, open source ITIL assessment methodology based upon the ISO 15504 industry standard for maturity assessments. Using TIPA any organization can advance their process maturity rapidly and inexpensively.
Jeb McIntyre has over 15 years experience in implementing ITIL processes. He was the first certified TIPA Lead Assessor in the United States. He is an ITIL Expert and Service Manager, and holds all intermediate ITIL certifications as well. In addition he is a CISA (Certified Information Systems Auditor). He is formerly the Vice President of Third Sky Inc., a firm exclusively dedicated to IT Service Management.
COST: FREE
WHEN: Wednesday, May 16, 2012 from 5:45pm to 7:30pm
WHERE: T-Systems North America - 755 West Big Beaver, Suite 1700, Troy, MI 48084
Please be sure to register to reserver your seat: Click Here
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2012 Board of Directors for the ITSMF GLLIG
President: Sanjay Kumar
Secretary: Jim Creighton
Membership: Ron Young
Treasurer: Doug Melzer
Programs: Lisa Grapp and Wil LeBlanc
Webmaster: Lisa Grapp
Communications: Lisa Schlaf
What does event attendance mean to you ?
A terrific event, evening of learning, networking, and an opportunity to expand your ITSM Community contacts and much, much, more.
We want to hear from you, the Member! Come with your questions, comments, and thoughts about topics for the upcoming year. Meet and greet with your Board
The Great Lakes Chapter is preparing to kick off an exciting year for 2012. More to come…
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TBD
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GLLIG Affiliate Organizations
PMI GLC: http://www.pmiglc.org/
Heartland PMI Group: http://www.programmanagementforum.org/heartland/events/default.aspx?CalendarDate=11%2F11%2F2009
Michigan Emerging http://www.michiganemerging.com/
AOGEA http://aogea-michigan.org/
Our Vision: To be the regional leader in building a community of professionals for the purpose of networking, knowledge sharing, and education to advance the service management profession and strengthen our members.
Our Mission: itSMF GLLIG will propel world-class Service Management excellence within organizations by providing an environment for networking & communication to enable the sharing of expertise and knowledge.
